Anti-Counterfeit Policy

1. Purpose and scope

Counterfeit and substandard components are the central risk in the independent channel. This policy sets the standard every supplier accepts as a condition of listing on SupplyGrid, as part of the Member Agreement. It applies to every listing, quote, bid, and shipment that originates from the platform, including anonymous excess lots.

2. Traceability expectations

Suppliers are expected to know where their parts came from and to be able to show it. That means keeping and providing on request: supply chain traceability to the original manufacturer or authorized distributor where it exists, certificates of conformance, date and lot code records, and honest disclosure when full traceability does not exist so the buyer can decide what inspection the lot needs. Listings must accurately state quantity, date code, condition, and origin to the best of the supplier's knowledge.

3. Prohibited practices

• Remarking, blacktopping, or otherwise altering parts to disguise identity, date code, speed grade, or origin.
• Selling refurbished, reclaimed, or previously used parts as new.
• Forging, altering, or misattributing documentation, including certificates of conformance, test reports, and traceability records.
• Misrepresenting a lot's manufacturer, date code, packaging state, or storage conditions.
• Knowingly listing or shipping suspect, fraudulent, or counterfeit parts, or reshipping parts a buyer rejected as suspect without disclosure.

4. Inspection framework

SupplyGrid uses AS6081, the aerospace standard for counterfeit avoidance in the open market, as its reference framework for inspection and handling expectations. Suppliers holding AS6081, AS5553, or comparable certifications can submit them for verification and display. Buyers are encouraged to specify AS6081-aligned inspection in their purchase terms for open-market lots. Verification of a certificate reflects documents reviewed at a point in time and is not a guarantee of any specific lot.

5. Reports and disputes

The dispute flow has three steps:

• Report. A buyer who receives a suspect part reports it to support@supplygrid.net with the listing, the evidence (photos, test results, inspection findings), and the remedy sought.
• Investigation. SupplyGrid reviews the evidence with both parties. The supplier is expected to respond promptly with traceability documentation for the lot.
• Logged resolution.The outcome is recorded on the supplier's account. Resolved-well matters: a documented make-good weighs differently than a stonewalled claim. Dispute history is factored into supplier standing and is visible in how SupplyGrid ranks and badges the supplier.

6. Consequences

Depending on severity and history, consequences range from listing removal and mandatory disclosure corrections, to suspension, to permanent removal from the platform. Where a confirmed counterfeit has shipped, SupplyGrid may notify affected buyers who received parts from the same lot or supplier, and may preserve and disclose records where required by law. Fleeing a dispute by closing the account does not erase its history.